Support Specialist
Zaanstad, Noord-Holland, Netherlands
€ 60.000 - 80.000
BeBee Professionals is looking for a Support Specialist to join our team in Zaanstad.
The Support Specialist will be responsible for providing technical assistance to customers and internal teams. The successful candidate will have a strong technical background and excellent customer service skills.
The Support Specialist will be responsible for:
Responding to customer inquiries via phone, email, and chat
Troubleshooting technical issues
Identifying and resolving customer issues
Documenting customer interactions
Escalating customer issues to the appropriate team
The ideal candidate should have:
A Bachelor's degree in Computer Science or a related field
At least 2 years of experience in a customer service or technical support role
Excellent communication and problem-solving skills
Knowledge of customer service principles and practices
Proficiency in Microsoft Office
If you are interested in this position, please apply on beBee. We look forward to hearing from you
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